Sijraa Luxury Perfume

Thank you for shopping with Sijraa Luxury Perfume. We aim to deliver premium-quality fragrances and a smooth shopping experience. Since perfumes are personal-use products, our policies are designed to maintain product hygiene, authenticity, and customer protection.

Return Policy

To ensure product safety and hygiene standards:

We do not accept returns of opened or used perfume products.

Returns are only accepted in the following situations:

• Product damaged during transit

• Incorrect product delivered

• Manufacturing defect or packaging issue

If any of the above applies, you must raise a return request within 48 hours of delivery by contacting us at:

📧 contact@sijraaluxuryperfume.com

Please include the following details:

• Order ID

• Clear photos or video of the product and packaging

• Brief description of the issue

Once the issue is verified by our support team, we will arrange a replacement or appropriate resolution at no additional cost.

Refund Policy

Refunds are issued only in the following cases:

• Replacement product is out of stock

• Order is cancelled before dispatch

• Order cannot be delivered due to logistics or courier issues

Approved refunds will be processed to the original payment method within 7–10 business days.

Non-Refundable Items

The following items are not eligible for refunds or returns:

• Opened or used perfume products

• Free gifts or promotional items

• Products purchased during sales or special promotions

• Items returned without valid proof of damage or defect

Order Cancellation

Orders may be cancelled:

• Within 12 hours of placing the order, or

• Before the order has been shipped

Once an order has been dispatched, it cannot be cancelled.

To request cancellation, please contact us at:

📧 contact@sijraaluxuryperfume.com
📞 +91 91294 61078

Important Notes

• Please ensure your shipping address and contact details are correct when placing an order.

• Product replacements depend on stock availability.

• Sijraa Luxury Perfume reserves the right to approve or reject any return request after quality inspection.

Need Help?

If you have questions about returns, refunds, or deliveries, our support team is here to help.

Sijraa Luxury Perfume

📞 Phone: +91 91294 61078
📧 Email: contact@sijraaluxuryperfume.com
📍 Address: Uttar Pradesh, India